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Can I cancel some classes?

All classes can be cancelled until the day before your lesson 8PM without any fee. If you need to catch up with some lessons, you can also try to find some time with your teacher outside of your weekly booked schedule when both of you are available.

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    How and where can I take the HSK test?

    You just need to register online, pay the fee, and go pass the test in one of the many HSK examination centers you can find in most of big cities in China. For students abroad, you can find an examination center in your own city or just pass the test online.

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      What if I have learned Chinese before?

      No matter what your level is, your teacher will make an evaluation during your first class and we will propose you a training program adapted to your objectives and needs.

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        How can I pay?

        If you are outside China, you can pay by bank transfer or Paypal. If you are in China, you can pay by bank transfer, cash deposit or Paypal.

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          What happens if the connection break during my online class?

          Short time internet connection issues can happen from time to time. When it happens, your teacher will call you back to start again the lesson. In the rare cases where the problem persists, your class will be rescheduled for free.

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            What is the difference between Skype and face to face classes?

            If you were a good quality headset and have a reasonably high-speed internet connection, there is almost no difference between 1 to 1 Skype lessons and 1 to 1 face to face lessons. It can in fact be an excellent solution for students outside China or living in remote areas in China to find professional and experienced teachers for competitive prices.

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              Do I need to work beside the class?

              Yes, you need to work beside your class if you want to progress quickly. 1 hour of 1 to 1 lesson represents minimum 20 minutes and up to 1 hour of personal work.

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                How many people in group classes?

                In private group classes, you decide about the number of students, usually 2 to 3. In normal group classes, there are maximum 4 to 5 students.

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                  How long last one class?

                  The minimum duration for one class is 1 hour, the maximum without pause is 2 hours.

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                    What is a validity period?

                    The validity period is the period during which you can use the hours of lesson you purchase. It depends on:

                    • The schedule option you choose
                    • The amount of hours you purchased
                    • The weekly schedule that you booked

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